Job Title: Operations Manager

Position:

Operations Manager

Experience:

5 Years.

Hires:

1

Gender:

Any

Job Requirement:

• At least 5+ years of experience working in relevant industries
• Bachelor degree in business or engineering
• Business proficient fluency in both written and verbal English
• Previous experience in direct people management possessing essential leadership traits.
• Strong interpersonal and communication skills with the ability to communicate effectively to a wide range of constituencies in a diverse environment.
• Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders.
• Demonstrates ability to analyze data, using the data to drive decision making and problem solving.
• Fosters a positive team environment and collaboration within the site and globally.
• Easily approachable and cooperative; a team player that easily gains the trust and support of specialists and peers.
• Strong prioritization and time management skills, with a high degree of flexibility.
• Ability to embrace constant change with flexibility, good grace, and a bias for action.
• Demonstrate appropriate sense of urgency and adaptability in response to changing business needs.
• Demonstrates effective communication, composure, and professional attitude maintaining the highest standards of work ethics.
• Demonstrated analytical and quantitative skills to use data and metrics to back up assumptions and develop business cases.
• Proven ability to take ownership, self-motivate, and deliver results in highly ambiguous environments.

Job Responsibilities:

• Account management and ensuring delivery of contracted services to the client from Launch Meeting to Final Report regarding administrative, logistical, and operational requirements
• Maintaining rapid acknowledgement and response with client communication
• Seeking opportunities to seed, develop, and close Inside Sales opportunities for cross-selling company services
• Weekly presentations to the CEO and Deputy CEO on the status, progress, and analysis of cases under management
• Develop metrics and analysis for improving operational efficiency, and inside sales performance for existing clients
• Develop processes and SOPs regarding coordination and operational management of the projects, in coordination with Sales and Finance team
• Support marketing webinars and other information sessions to partners and the market
• Partnering with Sales team in order to understand customer needs and come up with operational solutions
• Report out weekly on site(s) performance & monthly strategy plans for growth
• Identify and develop operational improvements related to processes, resources, and workflow
• Regularly monitor expenses, diminishing spend where possible if necessary to stay on budget.
• Collect data and analyze trends and behaviors that will allow the organization to improve handling flow and customer experience

Post Date:

2022-01-27

How To Apply:

Submit your CV to chandaravuth.k@chaktomuk-dc.com.kh or contact +855 81 727 999 for more information